Lead Business Analyst - Business Banking Transformation

  • Competitive
  • Sydney, New South Wales, Australia
  • Permanent, Full time
  • Westpac Group
  • 25 Sep 16

Lead Business Analyst - Business Banking Transformation

Westpac Bank, one of Australia's largest banks is going through an exciting time of significant change. This includes offering opportunities for our employees to work towards industry recognised qualifications (backed by us) and work with proven leaders that will help you accelerate your banking and financial services career.

The Lead Business Analyst will perform and lead business analysis tasks primarily within the boundaries of a project, program and/or portfolio and may be expected to work across multiple projects.

These tasks can be performed from a diverse range of perspectives including Waterfall, Agile, and/or Continuous Improvement.

The Lead Business Analyst is responsible for:

  • People management of BAs within the portfolio, including coaching and mentoring of staff, setting objectives and conducting performance reviews
  • Project resource allocation and ongoing capability uplift of BAs on the team; talent acquisition and recruitment as required; portfolio planning and execution; and providing support to the Portfolio Director and PMs, as required.
  • Stakeholder Management and Communication: Identify stakeholders and develop and maintain collaborative working relations; lead smaller teams in eliciting and analysing business requirements
  • Requirements Analysis and Lifecycle Management: Ensure the project meets the needs of the customer and business and is aligned to the overall strategy by:
  • Leading the definition, elicitation, prioritisation and validation of requirements and design of business processes to meet the needs of the organisation
  • Defining and driving 'As Is' and 'To Be' processes
  • Best practice and compliance: Understand and adhere to enterprise methodologies and processes such as the Project Execution Framework (PEFm) and Requirements Development Framework (RDF)
  • Risk management: Ensure that risks (project and operations) are managed in accordance with set risk frameworks (Refer Operational Risk in Projects (ORiP)), including governance and escalation frameworks.

Experience required in this role:-

  • Minimum of 5 years of experience as a Senior/Lead Business Analyst in major end-to-end business process re-engineering or business transformation initiatives, identifying and clarifying the business need/opportunity/problem and architecting the business operating model and business solution for process re-engineering or business transformation initiatives.
  • A strong understanding of technology and business systems strategically and operationally;
  • Knowledge of project delivery methodologies, i.e. Agile and Waterfall;
  • Knowledge of project management disciplines and financial services; and
  • Coaching and people development skills, with demonstrated experience in full management lifecycle of medium sized teams of BA's
  • Experience of development, planning and organisation activities to achieve agreed outcomes, identifying potential risks and planning appropriate mitigation strategies, across interdependent plans
  • Financial services industry (Business banking) experience preferred.


Westpac Group is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. Joining Westpac has many perks besides building a long and stable career