Operations - Global Markets KYC Outreach Specialist - Assistant Vice President

  • Competitive
  • Sydney, New South Wales, Australia
  • Permanent, Full time
  • Deutsche Bank APAC
  • 22 Aug 17

Operations - Global Markets KYC Outreach Specialist - Assistant Vice President

Our Operations group provides support for all of Deutsche Bank's businesses to enable them to deliver operational transactions and processes to clients. Our people work in established global financial centres such as London, New York, Frankfurt and Singapore, as well as specialist development and operations centres in locations including Bucharest, Moscow, Pune, Dublin and Cary. We move over EUR 1.6 trillion across the Bank's platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day.

Our goal is to deliver world-class client service at exceptional value to internal partners and clients. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the service they deliver. In return, we offer career development opportunities to foster skills and talent.
We work across a wide range of product groups, including derivatives, securities, global finance and foreign exchange, cash and trade loans and trust and securities services as well as cross-product functions.

Position Overview

The Global Markets KYC Client Outreach function will be responsible for sourcing complete KYC documentation for GM clients, coordinating internal business due diligence for Client Data Services review and facilitating Business approval. This team will also perform the oversight of the various outreach activities required under the new policy and be responsible for monitoring the pipeline of client remediation cases, optimising the process and providing relevant MI to enable risk based retention decisions with a fit for purpose governance model. In summary, the team will be responsible for the coordination of the end to end process providing single interface and escalation point to senior stakeholders across Infrastructure and the GM business.

Key Responsibilities:

Work closely with internal stakeholders, Accountable Client Owners (ACOs) and Client Onboarding Remediation teams to complete Regular and Event Driven Reviews tracking their status through the approval processes and monitoring any conditions placed upon their approval.

  • Senior Escalation Point / Conduit between the near shore Client Outreach team and Sales.
  • Work with Accountable Client Owners (ACO's) to objectively assess and validate KYC risk profile for existing clients as part of Regular Review processes with reliance on key KYC information,
  • Coordinate High Risk Client approvals by global Senior Business Managers in a consistent manner.
  • Define and deliver client relevant metrics allowing the GM client portfolio to be reviewed and assessed against GM proposed risk appetite in oversight forums.
  • Driving requirements to streamline information and process flows between ACOs, Client Onboarding, Business Senior Managers and AFC.
  • Responsible for coordinating routing escalations to divisional and cross-divisional Client Risk Acceptance Forums (CRAFs) and notifications to GM Non-Financial Risk Council.

  • Working in large / global corporate environments involving multiple businesses within a financial services environment
  • Understanding of KYC, Anti-Money Laundering/ Anti-Financial Crime risk management

Experience in client onboarding, Compliance, AFC or KYC risk based role, ideally with a focus on AFC / AML client reviews would be an advantage

Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.