UX Opportunities at CommBank

Amazing UX opportunities to join our Digital team at CommBank to work on the creation of unique digital experiences for more than 14.5 million customers across Australia and the world.

UX Opportunities at CommBank

Deliver beautiful design at the cutting edge of UX Strategy

Experiment, contribute new ideas and provide inspiration

Creative working on brand new and existing products for our customers

UX at CommBank – Join an Agile, innovative and collaborative team

Digital at CommBank is responsible for the Group's online, tablet and mobile experiences for direct to consumer, including retail banking, small business and retail wealth products. Our digital properties include commbank.com.au, netbank.com.au, mywealth.com.au, mobile apps and social media platforms.

We drive the digital experience for more than 14.5 million customers across Australia and the world who rely on us for a seamless banking connection. We are a fast growing team with the opportunity to shape the way Commonwealth Bank serves customers digitally and beyond.

Digital is constantly evolving which means we learn new things every day. To stay at the forefront of our industry requires a willingness to explore, discover, innovate, and an appreciation of different perspectives with an open mind.

UX is a force that can not only improve people's experiences, but also delivers business outcomes through improving the experience that customers have with a product or service. That doesn't mean just soft results like better user testing results; that means delivering on business goals like: adoption, growth, revenue, retention and margins.

Our UX and Visual Design team at CommBank is looking for a UX Lead and Senior UX Designer to lead the UX design effort for a portfolio of products and projects within Digital. You will use Customer Centred Design principles and methodologies to ensure we meet more customer needs on any device by offering the Group's products and services through an integrated, simple and easy-to-use digital experience.

As a UX Design Lead, you will be responsible for planning, designing high-level concepts and guiding all the user experience design activities for a portfolio of digital products and projects. You will be working in a collaborative team environment following Customer Centred Design principles to create effective, cohesive design solutions that meet the needs of varied users.

As a Senior UX Designer, you will be responsible for working on projects using Customer Centred Design principles and methodologies to ensure we meet more customer needs on any device by offering the Group's products and services through an integrated, simple and easy-to-use digital experience.

If you live the values and demonstrate the people capabilities we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key.

The people, businesses and communities we serve are wonderfully diverse. To reflect this, we're committed to hiring a similarly diverse workforce. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career.