Regional IT Manager, Infrastructure

  • HKD600000 - HKD700000 per annum
  • Hong Kong
  • Permanent, Full time
  • ConnectedGroup Limited
  • 19 Aug 17

Our client is one of the leaders in their industry with their stores and offices all over the global. They are seeking for an in-house IT Manager to manage both IT teams and IT service vendors to support and maintain information technology helpdesk and infrastructure team.

Our client is one of the leaders in their industry with their stores and offices all over the global. They are seeking for an in-house IT Manager to manage both IT teams and IT service vendors to support and maintain information technology helpdesk and infrastructure team.

As a Regional IT Manager, you will be reporting to the Regional Head of IT, responsible to ensure effective and efficient operations of business processes within the company. The incumbent works closely with C-suite leaders, regional business leaders to effectively understand business objectives and formulate IT strategies, drive the direction of IT solutions, as well as execute and manage IT projects.



Primary Responsibilities:

  • maintain effective communications with local and regional applications teams and IT helpdesk/ vendors to ensure excellence performance of IT systems on a day-to-day basis, and maintain zero impact to business operations during system transition or enhancement
  • lead and develop IT teams to understand business needs and deliver support in line with business requirements and business processes
  • work closely with business stakeholders and country IT teams to ensure the systems are designed and developed in line with requirements of business partners and customers, business processes and operational workflow
  • efficiently and effectively manage IT budget for middle to long term investment on IT infrastructure and operating expenses
  • set service direction, review and manage Service Level Agreements (SLAs) of IT vendors or service providers to meet business needs
  • source and assess new IT service providers to fulfill business requirements






Requirements

  • Bachelor's Degree in Computer Science or related disciplines
  • minimum six years' experience in IT infrastructure management
  • strong business acumen and service-centric mindset
  • exceptional communications skills in Chinese and English
  • proven ability to work efficiently with people of different levels from operational staff to top management in a multinational organization
  • concrete experience in management of teams with supports around the globe
  • exceptional communications skills in Chinese and English

Interested individuals can send CV's to May.Cho @ connectedgroup.com or call +852 3972 6500 for more information.