Senior Director – Regional Client Services – Based in Hong Kong

  • Base salary of circa 1.5m + bonus
  • Hong Kong
  • Permanent, Full time
  • BeathChapman , EA Licence No: 16S8112
  • 16 Jan 17

A global company who lead the way in providing technology solutions to the financial services industry are looking for a senior director to lead their client services team across North Asia.

The team is made up of 50 client services professionals located across a number of countries in North Asia. In this role you will be responsible for directing the regional client services strategy to ensure that the team is more than an incoming support function. As well providing excellent client services the team will be an early touch point for clients in order to uncover leads and sales opportunities at their infancy for the sales team.

This is a fantastic opportunity to join a global company who has seen unrivaled success in Asia and be part of the senior leadership team for the firm’s most successful region globally.

Core responsibilities:

  • Drive the client services strategy for North Asia – shape the team into a commercially aware unit that can be used to create sales opportunities with existing clients
  • Be an inspirational leader that drives unparalleled client satisfaction  
  • Develop a leadership team underneath you to minimize your direct reports
  • Develop relationships with senior stakeholders within the firm’s client accounts
  • Be part of the overall senior management team in the region

What we are looking for in potential candidates:

  • Experience managing large teams of client services professionals within a financial services intuition  or a financial services technology provider
  • First class customer relationship management skills
  • Excellent communication skills
  • The ability to inspire the people working for you
  • Able to influence at all levels of an organisation

BeathChapman Pte Ltd | EA Licence : 16S8112 | Reg No.:R1223123