AML Compliance & Governance Manager

AML Compliance & Governance Manager

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At Western Union, you can build a career doing work that makes a difference! We are disrupting the cross-border money transfer industry by developing new technologies and partnerships. Watch our recruiting video to get introduced to WU, and visit to learn more!

Western Union is changing. Yes, we're the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations bringing immense distribution convenience to our consumers. But we're on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved - billions of people and businesses with unmet financial service needs. That means aggressively pursuing digital, mobile, ATM/kiosk and stored value card strategies that meet the needs of today's global consumers and businesses. So if you're looking for a company on the move - and truly one of the most diverse work environments on the planet - then Western Union could be for you.

Right now, we are seeking an AML Compliance & Governance Manager based in Bangalore.

The Job

You as an AML Compliance & Governance Manager will be responsible for various levels of compliance tasks and will perform a variety of analytical functions related to BSA/AML Compliance. These will include but will not be limited to the management and administration of the AML Compliance monitoring program through the Compliance cases escalated to the MAAE region (Middle East, Africa, Asia, Pacific, and Eastern Europe & CIS) in cooperation with the Global Compliance team. The management of the process includes the review and decision making on cases related to: AML/CFT, Fraud, DD, KYC and PEP. In addition, you will be responsible for ensuring high standards of Compliance governance in the MAAE region, including the smooth and efficient administration of its compliance committees and senior management meetings at the regional and the global level.

You will be involved in the review of AML/CFT, Fraud, DD, KYC and PEP cases escalated by central and regional teams for Compliance Regional VP endorsement or approval. You will conduct special reviews for these cases to issue recommendations based on guidelines provided by Global Compliance. You will analyze the escalated cases in regards to the AML risks associated with the entities/consumers and liaise with Global and Regional Compliance to obtain necessary information. You will identify 'red flag' situations and escalate it in line with policies and procedures. Moreover, you will escalate negative findings to senior staff and contribute to the oversight of the AML Surveillance and SAR reporting architecture, including working with the MLRO and GAI & SAR (Global AML Investigation) to execute and enhance country specific monitoring programs. You may also perform other related duties or ad hoc projects within the scope of responsibilities.

You will be a key player in coordinating the work of the regional compliance department in the MAAE region. You will be required to manage the internal reporting process, coordinate several regional compliance committees and own the Regional Vice President Escalation process by liaising with Global Governance team members and being the first point of contact in the preparation of the Regional reports. You will act as secretary to the MAAE Compliance Committees by ensuring appropriate meeting preparation and arrangements, agenda setting, reporting, drafting, circulation and publication of minutes of the meetings and ensuring actions are recorded and followed up accordingly. You will prepare and plan periodic reports and dashboards ensuring that committees and senior management decisions are recorded and implemented. You will organize and coordinate interdepartmental meetings and conferences and maintain records in the management systems in accordance with Western Union policy.

About you

You possess at least 5 years of relevant work experience (AML/KYC/compliance) within corporate financial services and/or in a research/analytics role in a bank or financial institution. You have experience of working at a senior level, advising and supporting senior managers and committees. Your governance experience is preferably gained within a registry, professional or regulatory environment. You show strong knowledge of anti-money laundering and counter terrorist financing compliance, KYC and risk management and have gained solid understanding of Control, Compliance/AML and Investigation functions in the banking industry as well as possible implications of financial sanctions on banks and financial institutions (OFAC, HM Treasury, EU and UN sanctions). You have a strong research background and the ability to interpret alerts, identify trends and inconsistencies as well as regulatory guidelines and the assessment of risk scores. You feel comfortable and capable of communicating with all levels of people within and outside the organization with a high level of professionalism and possess strong presentation, planning and organizational skills. You are an advanced user of Microsoft Word, Access, Excel, PowerPoint and Outlook and experienced with the Internet and online research systems.

We offer

Ongoing learning and career development opportunities with the ability to be involved in process improvements, initiatives and project work. An interesting multicultural working environment with the ability to collaborate and link across borders with sector and technical experts in all parts of our business supported by cutting edge technology and systems. An attractive base salary is on offer depending on skills and experience, along with a comprehensive benefits package. As a member of our team you will be also be involved in our global employee recognition program.


Growth and innovation are the story of our past, and they will define our future so if you are looking to be part of an exciting and innovative organization where your hard work can make a difference then please apply below - we would love to hear from you!