Consumer Protection Compliance - Coordinator

Consumer Protection Compliance - Coordinator

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Consumer Protection Compliance - Coordinator

Western Union is changing. Yes, we're the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations bringing immense distribution convenience to our consumers. But we're on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved - billions of people and businesses with unmet financial service needs. That means aggressively pursuing digital, mobile, ATM/kiosk and stored value card strategies that meet the needs of today's global consumers and businesses. So if you're looking for a company on the move - and truly one of the most diverse work environments on the planet - then Western Union could be for you.

The Job

Based in our Dublin office and reporting into the Consumer Protection Compliance Director you will be responsible for the provision of compliance expertise to the organisation whilst working closely with the Consumer Protection Compliance team ensuring legal entities in Europe operate in an effectively and consistently controlled environment that is also compliant with regulations. You will work independently to analyse regulatory information and promptly inform the organisation about upcoming regulatory changes while also coordinating documentation of compliance and regulatory matters.

Your responsibilities as the Consumer Protection Compliance Coordinator will also include monitoring regulatory changes across the EEA space and analysing the impact of these changes on both individual country and regional level. From here you will also coordinate communication to relevant teams and provide assistance to management in the development of overall department strategies, goals and initiatives. You will act as a point person for the collation and distribution around information applicable to regulatory changes, control and business rule changes. Whilst ensuring relevant departments follow company policies through appropriate documentation governance and record retention standards.

Alongside these day to day tasks you will also maintain and update the Product Control Matrix ensuring that it is compliant and consistent. Spend time collaborating with the Program Controls team and seek efficiency and effectiveness. Responding to requests for legal documentation from regulatory agencies in response to investigations and examinations and contributing to customer satisfaction through positive interaction with the various teams, responsiveness to requests, attention to schedules, and high quality work.

About you

To be successful in this role you will be degree qualified in Law, Compliance or related fields. You will have extensive proven experience within Compliance preferably within banking or money services business which would have provided you with knowledge and understanding or consumer protection laws and regulations as well as trends and issues. Exposure to writing policies and procedures alongside working in virtual teams will also be essential. You will see yourself as someone with a positive attitude and a strong work ethic with a focus and understanding of regulatory licences and jurisdiction. You will thrive in an autonomous situation whilst having established stakeholder engagement skills at all levels. Written and spoken fluency in English is a must and another European language is also seen as an advantage.

What we offer

Ongoing learning and career development opportunities with the ability to be involved in process improvements, initiatives and project work.
An interesting multicultural working environment with the ability to collaborate and link across borders with sector and technical experts in all parts of our business supported by cutting edge technology and systems

The Pay

An attractive base salary is on offer depending on skills and experience, along with a language bonus and a
comprehensive benefits package.

As a member of our team you will be also be involved in our global employee recognition program.

To Apply

Growth and innovation are the story of our past, and they will define our future so if you are looking to be part of an exciting and innovative organisation where your hard work can make a difference then please apply below - we would love to hear from you.
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