AVP - Cash Management Operations - Corporate Transaction Services

  • Competitive
  • Singapore
  • Permanent, Full time
  • United Overseas Bank
  • 23 Sep 16

AVP - Cash Management Operations - Corporate Transaction Services


Job Responsibilities

  • Team Manager role, to lead the team to achieve department KPIs.
  • Provide coaching and relevant guidelines to team on the day to day call out.
  • Review department processes and controls whenever needed
  • Involve in day to day call, manages daily workload whenever needed
  • Performs service recovery, manage customer's expectation
Job Requirements
  • Degree with at least 5 years of relevant working experience in remittance processing
  • Have at least 1 year of people manager experience in remittance / customer services role
  • Able to work independently with excellent verbal and email-writing skills