Advisory IT Specialist

  • Competitive
  • Singapore
  • Permanent, Full time
  • IBM
  • 24 Sep 16

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job Description
Responsible for the solution construction, implementation and systems integration, delivering high quality solutions to clients in response to varying business requirements. Tasks performed include integrating hardware, software, and network solutions. Identify project requirements, developing solution delivery, which may include vendors and subcontractors. Apply their IT Specialist skills in an internal or external customer billable services and implementation environment.
IT Specialist - Technical Solutions Support Specialist
Responsible for the support of solutions, implementation and systems integration, delivering high quality solutions to clients in response to varying business requirements. Tasks performed include integrating hardware, software, and network solutions. Identify project requirements, developing solution delivery, which may include vendors and subcontractors. Apply their IT Specialist skills to support the operation and maintenance of customer solutions.

Responsible for providing IT services in a billable project/engagement or providing technical support in a sales organization.

As an individual contributor or member of a team, performs a technical role in support of the solution construction, implementation, and system integration in a technology/industry specialty or product sales. The IT Specialist assists in delivery of high quality solutions to clients in response to specific business requirements. Develops technical skills and absorbs professional knowledge quickly. Performs assigned technical tasks including study, analysis, programming, product installation. The IT Specialist has some specific product, technology, or industry-related specialized skills and works with proposals, requirements, designs, implementations and production projects/engagements. May use tools to analyze and implement portions of a customer solution.

Performs a variety of responsibilities including supporting solution construction, implementation, and system integration in a technology/industry specialty or product sales. Services may also include assisting in the delivery of high quality solutions to clients in response to specific business requirements.

Incumbents draw upon technical skills and IT knowledge related to incumbent's position, team and department to provide services in an information technology environment. Responsible for providing IT services in a billable project/engagement or providing technical support in a sales organization. Consistently exercises discretion and independent judgment to support the attainment of department functions/objectives. Demonstrates some specific product, technology, or industry-related specialized skills and works with proposals, requirements, designs, implementations and production projects/engagements. Independently performs assigned technical tasks including study, analysis, design, programming, and product installation. Works on professional level projects with authority to make independent choices free from immediate direction or supervision. In a marketing unit, provides the technical knowledge in support of the sale of hardware and software. This can involve participating in the development, packaging and distribution of a solution, or the justification, requirements or proof-of-concept in a proposal project. On occasion, provides technical advice to project managers/ leaders and gives some technical direction to team members such as subcontractors or client personnel.

Knowledge Management: Global knowledge sharing and management is key to IBM's success. IT Specialists will participate in, and/or be responsible for the creation, harvesting, protection, and reuse of IBM's intellectual capital. They will participate actively in knowledge sharing activities like communities of practice, forums, conferences and/or other knowledge exchanges.


Required Technical and Professional Expertise
none

Preferred Technical and Professional Experience
none
Role ( Job Role )
Server Services Specialist

Primary job category
IT Specialist

Contract type
Regular

Employment Type
Full-Time

Secondary Job Category
Services Specialist

Required Education
Bachelor's Degree

State / Province
SOUTH EAST

Is this role a commissionable/sales incentive based position?
No

Travel Required
No Travel

IBM Business Group
GTS

Preferred Education
Bachelor's Degree

City / Township / Village
SINGAPORE

Country
Singapore

Eligibility Requirements
none