Collections Officer

Collections Officer

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore's longest established local bank and the World's Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join us today!
  • To call and monitor delinquent accounts, call and follow-up with delinquent borrowers
  • To control the flow-through of accounts in the different stages of delinquencies
  • To review and recommend instalment plans for accounts in arrears, to review and recommend for the withdrawal of credit facilities to minimise the Bank's chances of incurring further losses
  • To implement strategies and streamline collections process to ensure the portfolios are effectively managed
  • To review and recommend for restructuring of accounts, prepare proposals and letters of offers


Qualifications
  • Preferably 1 - 2 years' collections experience in a bank
  • Strong communication and effective negotiation skills coupled with the ability to make good judgement in reviewing accounts
  • Good understanding of customers' needs and the collections process to determine the customers' financial obligations
  • Candidates without prior experience are likewise welcome to apply