Collections Officer - Recovery

Collections Officer - Recovery

  • Work on written off accounts to achieve team targets in terms of recovery dollars and write backs for unsecured products
  • Manage and achieve productivity standards in terms of dollars collected and call attempts.
  • Take immediate and appropriate collection/legal actions for recovery of debt and minimise credit losses.
  • Negotiate with debtors for acceptable repayment plans and composite payments.
  • Liaise with Collection agencies on payment and make sure the payments were received.
  • Liaise with lawyers to ensure actions are closely follow-up for effectiveness.
  • Ensure waivers of interest/late charges are done as agreed or through composite settlement.
  • Ensure legal costs are submitted by lawyers for payment by debtors
  • Ensure that collection actions taken are within corporate guidelines, and collection policies
  • Take on additional tasks and/or projects when assigned.


Qualifications
  • Relevant tertiary or Diploma qualification
  • At least 2-3 years of Collections experience. Fresh graduates may also apply.