Entry Level IT Diploma Holder

  • 3000
  • Singapore
  • Permanent, Full time
  • Tata Consultancy Services Asia Pacific Pte. Ltd
  • 16 Jan 17

Production Support Executive Production Support Executive is mainly responsible for the smooth running of Applications and systems.

 Production Support Executive 
Production Support Executive is mainly responsible for the smooth running of Applications and systems. Individual tasks may vary depending on the size and structure of the business department that one will be tasked to manage, but may include:

 

 

  • Monitoring and maintaining applications and systems; 
  • Providing continuous updates through a series of actions, to help resolve issues; 
  • Co-ordinating with various teams to resolve applications and system problems 
  • supporting the roll-out of new applications; 
  • working continuously on a task until completion (or referral to other teams, if appropriate); 
  • rapidly establishing a good working relationship with business users and other teams; 
  • testing and evaluating new technologies; 
  • Create, publish Management and executive reports 
  • Conducting quality assessment of the applications and systems 

 Skills

  • Diploma in Information Technology or its relevant 
  • Knowledge on Microsoft Office, excel and Outlook knowledge is a must 
  • Knowledge on SDLC; Knowledge on programming languages with atleast one comfortable programming language 
  • Ability to think logically; 
  • Willingness and interest to learn and work 
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution; 
  • the ability to work well in a team; 
  • problem solving skills; 
  • Strong customer focus; 
  • Ability to prioritise your workload; 
  • Attention to detail. 
  • Working beyond normal hours may be required