Head of Network Assurance

  • Competitive
  • Singapore
  • Permanent, Full time
  • Bank Of America / Merrill Lynch
  • 16 Jan 17

Head of Network Assurance

Job Description:
This is a newly created position with the Network Services division in APAC and is responsible for the identification and remediation of risks, ensuring risk controls are in place and is responsible for the technical execution.
Primary Role Responsibilities:
Network Event Management Controls

  • Ensures alignment to established Event Management frameworks, enterprise standards, approved tools and accepted architectures
  • Owns the overall Service Asset and Configuration Management practice, ensuring alignment to ITIL best practice and maintains the full service lifecycle to prevent risk within Network Services

Network Quality Assurance
  • Ensures that all network operational activities conform to established industry practices, ITSM, COBIT and other applicable bank policies
  • Performs an assessment of current network operations against control gaps and owns the Network execution plan for remediation
  • Performs performance management and oversees conformance to the establish policies and procedures, which includes audit support

Operational Regulatory Compliance
  • Is accountable for ensuring compliance with local regulatory bodies within APAC, leading initiatives with our local control partners on behalf of APAC Network Services. For example, ensuring compliance with regulatory notification and approval processes as may be required in the course of business.
  • Representing APAC Networks to our Global Network partners regarding initiatives that may require local regulatory notification

Network Continuity Management
  • Support the Bank's Business Continuity and Disaster Recovery Planning, identifying any architectural gaps for remediation in conjunction with Service Design & Engineering
  • Completes an annual gap analysis of the Network Services IT Service Continuity identifying any new control gaps and defines the remediation strategy

Network Risk
  • Identifies and assess potential threats to the network infrastructure, critical network services, and system dependencies
  • Provides Risk Control Self-Assessment (RCSA) support
  • Defines and implements remediation activities, including countermeasures in alignment with the Risk Response Plan
  • Works in conjunction with Global Network Risk to lead audit initiatives locally on behalf of APAC

Continual Service Improvement
  • Identifies process gaps and works with the Strategic Service Transformation team to remediate potential risk items such as change management, problem management
  • Identifies control gaps and measures year on year improvement pertaining to Audit remediation
ExperiencePreference to strong operational experience with either a Network or Security background minimum 5 plus years. Additionally experienced in one of the Top 5 audit houses with direct APAC experience in leading financial regulatory and/or operational risk. Senior Leadership experience a must. Whilst the role does not have direct personnel management it is a senior influencing role within the business and will be required to support the APAC leadership team in managing operational functions during absences.

Bank of America Merrill Lynch is an equal opportunity employer.

Posting Date: 12/12/2016
Location: SG--Singapore

Full / Part-time: Full time
Hours Per Week: 40