Lead Infrastructure Analyst

  • Competitive
  • Singapore
  • Permanent, Full time
  • Schroder Investment Management (Singapore) Ltd
  • 17 Jan 17

Team Overview   The Singapore IT Infrastructure Team provides high quality IT support for all infrastructure components both in Singapore and across the Asia-Pacific region   Overview of role * Daily management of LAN and WAN environments, including problem isolation and resolution, performance troubleshooting and monitoring,

Team Overview
 
The Singapore IT Infrastructure Team provides high quality IT support for all infrastructure components both in Singapore and across the Asia-Pacific region
 

Overview of role

  • Daily management of LAN and WAN environments, including problem isolation and resolution, performance troubleshooting and monitoring, change management, and incident management.

  • Be the level 2/3 escalation point for all network incidents and escalate to  vendors when necessary.

  • Demonstrate commitment and ownership on a regional and global basis towards a diverse set of stakeholders

  • Maintain and document IP addressing, diagrams and network segmentation.  Also, deliver & maintain Standards, Procedures, Best Practices and Documentation.

  • Ensure all critical equipment and technologies are monitored, with alerts properly set up.

  • Monitor and perform network health checks on a daily basis.

  • Plan/schedule all weekend/monthly network maintenance activities.

  • Liaise with regional and global IT teams to deploy and support systems, standards and directives.

  • Maintain inventory of all equipment under management and perform monthly network reporting.

  • Maintain Business Continuity Plan and Disaster Recovery plans for Network (Data, Voice and Video).

  • Project related work, as required.

 






Essential Skills

  • Hand-on experience with the following:

            - Routing & switching (eg BGP, OSPF and EIGRP, VTP, STP, VPC and OTV)
            - Firewalls (eg Palo Alto, Checkpoint, Cisco ASA, Juniper)
            - Network appliances like Riverbed, Bluecoat proxies and Citrix Netscaler.

  • Technical experience in voice is essential eg Cisco CUCM and Microsoft Lync.

  • CCIE/CCNP/CCVP/CCDP is required

  • Ability to act independently in a fast-changing environment

 

Desirable Skills
  • Understanding of IPS/IDS, cybersecurity scanner is preferred

  • Audio-visual systems eg Polycom