Relationship Support Associate - Commercial Banking

  • Competitive
  • Singapore
  • Permanent, Full time
  • HSBC
  • 28 Sep 16

Relationship Support Associate - Commercial Banking

. Assisting Relationship Managers in providing a superior level of Client Servicing and client proximity
The job holder also supports preparation, completion of security, loan and other documentation in line with the credit approvals obtained and follows up with customers on outstanding documentation
Manage and strengthen client relationship
Ensure operational effectiveness and delivery of high service levels
Liaise with Global Commercial Banking office on inward and outward referrals and ensuring proper follow-up
Ensure timely preparation of security and loan documentation internally that is in line with the credit approvals obtained as well as receipt of completed documents and subsequent loading of facility limits
Track and monitor deal flows, liaising such that vital business reports are prepared and available on a timely basis
Assist in coordinating Marketing activities, Customer events, bank activities on a Sector level
Assist Sector Head with data analysis and coordinate marketing promotions, product awareness on a Sector level

Qualifications
. Diploma holder or graduate, with a strong desire to serve customers
Working knowledge in commercial banking products and banking operations
Excellent interpersonal, communication, telephone and customer servicing skills
Strong learning ability and comfortable with learning
Able to effectively interact with people at all levels and be a team player
Possess lots of initiative, drive and pride in getting the job done the right way the first time