Senior Analyst - Email Content Monitoring (ECM), Operational Risk Management

Senior Analyst - Email Content Monitoring (ECM), Operational Risk Management

The successful candidate will be playing a lead role in ECM team and will assist the ECM team in the following areas of work:

  • Assess Email Content Monitoring (ECM) Alerts as per defined SLA
  • Assist in conducting sample checks of ECM alerts closed by other team members
  • Review of dual control activities on ECS system (system changes)
  • Prepare Management Reports and assist in DLIA reviews
  • Conduct ECM trainings and Handle BU queries
  • Coach and mentor junior Analysts
  • Assist in enhancing ECM training documentation
  • Conduct RCSA and assist in UAT as and when needed
  • Identify measures to address Data Loss Prevention Risk through emails
*LI-EN

Qualifications
Required Skillset:
  • Knowledge of handling Data Loss Prevention risks in FIs
  • Knowledge of Email Content Monitoring (ECM) and preferably using Symantec DLP
  • Generic understanding of how ECM alerts are classified by Severity into Low, Med and High
  • Sound understanding of SOP for handling ECM Alerts
  • Sound understanding of expected management response based on the incident type (when to file for breach, when BU to call for FIRT, when BU to obtain LOU, etc.)
  • Ability to differ with BU's responses and be able to effectively communicate across ECM view point to managers/senior managers
  • Sound understanding of ECM rules to be able to answer advanced queries from BU
  • Knowledge of diverse content
  • Ability to understand and identify the DLP risk associated with High Severity Alerts
  • Sound understanding of Information Security policies and RCSA
  • Good working knowledge of MS Office