Service Delivery Manager

  • 100K+
  • Singapore
  • Permanent, Full time
  • JAC International , EA Licence No: 90C3026
  • 31 Aug 17

Our client is an European MNC looking to hire a Service Delivery Manager in their Singapore Office. If you have experience in Project Management and have worked in Investment Banks, then this job is for you!


  • Engage client and internal resources and drive the delivery of the acquired service within agreed scope and budget
  • Project planning including developing work plans, creating resource plans, and managing day to day project issues and driving them to resolution
  • Run end to end test scenarios with clients and additional market participants
  • Ensure proper scope management and manage the expectations of internal and external stakeholders
  • Establish and maintain communication to key stakeholders (both client and internal)


  • Degree in Business, Finance, Economics, MIS or equivalent qualifications
  • Understanding and/or experience with CFD, Cash Equity, ETD, Fixed Income & Repo asset classes
  • Experience with connectivity, file formats and market standard messaging protocols (GETC/SWIFT, FIX, XML, CSV, MQ, Web services, etc.)
  • Significant business analysis experience
  • Considerable work experience either within an investment bank or a systems vendor
  • Solid work experience in Project management or product management


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