Product Specialist

  • Competitive Salary
  • Zurich, Switzerland
  • Permanent, Full time
  • Stamford Consultants AG
  • 11 Jan 17

We are pleased to offer you a full-time job at a multicultural company with operations centres all over the world. The company provides software solutions, banking services, data analytics, finance and accounting, as well as administration.

Main responsibilities:


- Work with various stakeholders
- Provide and manage the technical and operational application support
- Actively work on business projects
- Prioritise and control production issues
- Analyse data, processes and requirements via SQL and liaison with stakeholders to ensure problem solutions (mainly within e-banking)
- Manage release of maintenance and production patch testing cycles
- Coordinate implementation of improvements and production deployment, as well as issue fixes through maintenance releases
- Document and review different business processes
- Train all stakeholders on recently released functionalities
- Work on production support and product knowledge database

Requirements:


- Experience with database structures and data models through SQL (Oracle PL/SQL)
- Some Unix knowledge is a must
- Client-oriented and willing to provide support
- Analytical thinking and strong organisational skills, including issue-resolution and negotiation skills
- Fluent English
- A degree in Business Administration/ Commercial IT and German language skills would be highly beneficial