Release Manager

  • GBP45000 - GBP55000 per annum
  • London, England, United Kingdom
  • Permanent, Full time
  • McGregor Boyall
  • 26 Oct 16

Release Manager - Service Delivery - ITIL V3 - Change - Release - ITSM - Service Management Our well known Financial Services client requires a Release Manager with significant IT Service Management effectively manage and oversee the release management process. You're official title will be as Service Delivery Manager however the primary focus of the roles is on Release Management.

Key Responsibilities

  • You'll make sure standardised methods and procedures are used for efficient and prompt handling of all IT changes, software releases and major incidents in order to minimise the impact on the quality of our IT services
  • You'll use the IT infrastructure library (ITIL) framework appropriately to make sure we're working with the best possible standards and methods
  • You'll be leading important meetings and initiatives involving a variety of technical colleagues, influencing and guiding them into new and better ways of working
  • Effectively manage and oversee the change and release processes
  • Managing the change and release process activities across our technical estate with internal

stakeholders

Required Skills

  • Proven experience working as a Release Manager within a Service Delivery ITSM environment
  • Have in-depth knowledge of change, release and major incident management
  • Have an ITIL V3 Certification, ideally Expert
  • Ability to follow and champion ITIL best practice within an organisation
  • Have in-depth knowledge of change, release and major incident management
  • Proven communication skills at all levels of an organisation - you'll be comfortable giving difficult messages to senior stakeholders



McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.