Trade Surveillance Manager - AVP/VP

  • £exec+bens
  • London, England, United Kingdom
  • Permanent, Full time
  • Charles Levick
  • 26 Sep 16

A new Conduct Surveillance and Analytics (CSA) function was recently formed which combines trade, e-comms and voice surveillance with surveillance for inappropriate (rogue) trading. It is our intention to also integrate these forms of surveillance with those related to off-market rate checking, benchmark monitoring and information security breaches. The role with combine BAU checking of UT, wider surveillance and risk and control issues with a project related change element to drive enhancements and functionalities of new surveillance processes/systems

~~This role requires the incumbent to conduct independent surveillance investigatory work to obtain reasonable assurance that the business is operating within risk appetite with respect to inappropriate trading by monitoring and challenging the risk and control activities undertaken by the business. Uanuthorised Trading Risk is defined as the manipulation of a Risk and/or P&L profile through exploitations to the risk and control environment.

~~Risk identification:
In liaison with the business/asset class stakeholders:
• Identify potential new forms of staff or counterparty misconduct.
• Determine whether these could be identified through the surveillance team’s current systems, processes, people and the data sets surveilled.
• In liaison with the Change Team, prioritise the development of the systems, processes, people and data sets needed to (better) identify these new forms of misconduct for their business/asset class.
• Input into and track the development of these new surveillance capabilities.

Dealing with alerts:
• In most cases the individual will be responsible for dealing with the alerts once they have already been passed through a first (level one) filter by the offshore team.
• Where the offshore team have yet to develop the ability to perform level one filtering, the individual may be required to engage in level one filtering directly.
• Where automated surveillance has yet to be developed the individual may be required to engage in manual surveillance.
• Ensure that all alerts are satisfactorily escalated and resolved.
• Provide support and guidance for our expanding off-shoring function in Bangalore/Manila etc.
• By looking across the alerts (ie holistically) identify:
• Improvements the way in which alerts are generated to improve the effectiveness and efficiency of the surveillance process.
• Individuals potentially engaging in misconduct who may not have been identified through review of the individual alerts.
• Potential improvements in front office booking, behaviour and control processes.
• Front Office and support function behaviors, processes or systems that could be improved.

• Regulators, senior management and the businesses/asset classes may request an investigation into certain practices, businesses, individuals and events.  Where this investigation falls partly or wholly within your remit you will be asked to carry out the necessary work.
• Produce data, MI and analysis to explain the finding from these investigations.
• Ensure that all actions arising out of these investigations are completed.
• Escalate, as appropriate, any material findings or incidents of misconduct highlighted by these investigations.

• Coordinate or produce regular MI reports to key internal stakeholders including analysis of the MI.

Relationship Management:
• Foster a close relationship with key front office and support function stakeholders.
• Provide visibility to the front office as to the contribution that the CSA function makes to the detection and prevention of misconduct of our staff and counterparties.
• Where required liaise with any regulator.

Development of the function:
• Assisting team members with the implementation and roll-out of a new surveillance tools and models.
• User Acceptance Testing (UAT) of new automated surveillance tests. Providing detailed analysis and test scripts.

Customers / Stakeholders
• Business/asset class heads and the COOs/business managers, control officers and Business Risk and Control Officers – in line with business/asset class remit.
• Senior Management of the businesses
• Global Head of CSA
• Regional Heads of Surveillance
• CSA Change Team


Leadership & Teamwork
• Ability to work as part of a team, at times as a leader and at others as a participant.
• Excellent relationship building skills.
• Ability to communicate effectively within and outside the team.
• Good eye for detail.
• Ability to work unsupervised.
• Desire to pass on skills for the good of the team and learn from the other team members.

Operational Effectiveness & Control
• Outstanding surveillance and investigation related analytical skills.
• Ability to work in a methodical manner.
• Robust and timely record keeping, evidencing monitoring activities undertaken and action taken.
• Ability to support decisions with sound reasoning.
• Excellent time management and prioritization of work tasks.
• Strong report writing skills.
• Self-motivated, enthusiastic and proven rapid leaning capability.