Technical Operations Specialist: Brokerage Systems

  • Competitive
  • Greenwich, CT, USA
  • Permanent, Full time
  • Interactive Brokers
  • 18 Jan 17

Technical Operations Specialist: Brokerage Systems

Overview :

Interactive Brokers ("IB") is the largest U.S. broker, measured by trades, offering direct-access electronic trade execution and clearing for active traders, institutional investors, financial advisors and introducing brokers. IB serves more than 330 thousand customers in trading securities, commodities and foreign exchange in 23 currencies on over 100 market centers in 24 countries around the world. The firm leverages highly automated systems it builds for all aspects of its business to maintain a low cost base as the business expands. The business is in a stage of rapid growth.

IB is a subsidiary of the publicly traded Interactive Brokers Group, Inc., based in Greenwich, Connecticut (NASDAQ: IBKR). IBKR's market capitalization is in excess of $ 12 billion. In addition to electronic brokerage services, the Group's market maker companies trade in equities and exchange-listed equity derivative products around the world. Interactive Brokers Group plays an important role in trading and brokerage worldwide; executing, clearing, settling and accounting for over one million trades per day. The Group's options volume makes up approximately 9 % of all listed equity options worldwide. [i]

In order to provide the best online trading experience in the world, Interactive Brokers software, systems, and other crucial business technology must be maintained, monitored and supported at all times and locations across the globe with vigilance, tenacity and precision. To achieve that goal, Interactive Brokers maintains a small team of cross-trained and exceptionally responsible individuals unbound to one specific skill or discipline. With bushido spirit, these operators develop their own tools, systems and solutions to ensure the correct function of the myriad systems encompassing Interactive Brokers platform. The operators gain experience and provide additional value working under the expert direction of senior trade, skill and industry experts to resolve complex issues with specific technology, hardware and software components.

On occasion Interactive Brokers chooses to offer this position to new talent. This candidate is a touche-a-tout Renaissance man (or woman) focused on the future of both themselves and their business, energized when challenges arise; victorious when mettle is tested. Inside this most critical department every team member is equally responsible. Part 'pilot', part 'mechanic' and part 'air traffic controller', operators work through a flexible rotating shift. Bound together, they provide an unending chain of critical support and assistance each hour of every day throughout the year.

For the past two decades Interactive Brokers has rewritten the book on how electronic trading and how Wall Street in general operated as it grew into the largest US Broker (measured by trades). This small staff continues to be on the leading edge of those changes as it moves toward the future.

Responsibilities :

  • Monitor all aspects of the Interactive Brokers global brokerage system.
  • Communicate with exchanges to configure, test, and implement new trading technologies
  • Work with our developers to design new and improve existing brokerage processes
  • Design and develop new monitoring and automation processes
  • Act as primary escalation point for any and all technical issues

Qualifications :

  • A degree in a technical discipline, however we shall consider other compelling experience based on background
  • The ability to safely lift and carry up to fifty pounds
  • In-depth knowledge of computers, networks and technology in general
  • A willingness and ability to participate as a member of team in a rotating schedule, including nights, weekends and holidays
  • Reliable transportation to arrive safely on site in all weather conditions
  • Proficiency in Foreign Languages
  • Prior Experience in a Technology Position
  • Experience with UNIX / LINUX style command line interfaces
  • A keen desire to explore and learn new, concepts, systems, technologies [i] Figures as of December 31 , 2015. Information on the company can be found at: