Quality Engineer

  • market
  • New York, NY, USA
  • Permanent, Full time
  • Cloud9
  • 12 Jan 17

You will be responsible for ensuring our products meet the highest standards of quality including reliability, usability and performance. You will design the test procedures as well as author test plans and test cases. In depth product knowledge and understanding the end-user workflow and processes will be essential to success in this hands-on testing role. This is a fast-paced environment that seeks creative perfectionists with a passion for quality work and career advancement.

WHO WE ARE

Cloud9 Technologies is a Cloud Communications platform that provides voice and collaboration services for businesses.  We leverage cloud services including AWS, a wide array of web services, and advanced WebRTC technologies to transform how people communicate within and between enterprises.  We want to do for enterprise communication what What’s App and Facebook Messenger has done for consumer communication – with the security, control and agility needed by Fortune 500 companies.

Our company was started in 2014 by a team of motivated entrepreneurs, who are also highly successful industry veterans that have started several businesses and taken multiple companies through public offerings.  We are well funded, with investors including J.P. Morgan, Barclays, ICAP and Point72 Asset Management.  Cloud9 has been profiled in publications such as the Wall Street Journal, Forbes and Waters Technology.  Our award winning technology was also recently named the 2016 Best Sell-Side Trading Communication System by Waters Technology, recognized in the top 10 innovative solutions by the Futures and Options Industry Association, and ranked among Red Herring’s Top 100 Technology Companies in North America.

Many of our customers are in the financial markets, where traders use the Cloud9 service to engage with their trading partners.  Today we operate across 32 countries and we’re adding more users every month.

Industry feedback for Cloud9 has been overwhelmingly positive, we’ve won awards from recognized industry organizations and praise from our customers at industry leading financial institutions.

WHAT YOU WILL DO

You will be responsible for ensuring our products meet the highest standards of quality including reliability, usability and performance. You will design the test procedures as well as author test plans and test cases. In depth product knowledge and understanding the end-user workflow and processes will be essential to success in this hands-on testing role. This is a fast-paced environment that seeks creative perfectionists with a passion for quality work and career advancement.

Responsibilities:

  • draft quality assurance plans, policies and procedures
  • interpret and implement quality assurance standards
  • hands-on testing including regression, integration, acceptance, security, stress/load, performance and usability testing
  • evaluate adequacy of quality assurance standards
  • devise sampling procedures and directions for recording and reporting quality data
  • review the implementation and efficiency of quality and inspection systems
  • plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
  • document internal audits and other quality assurance activities
  • investigate customer complaints and non-conformance issues
  • collect and compile statistical quality data
  • analyze data to identify areas for improvement in the quality system
  • develop, recommend and monitor corrective and preventive actions
  • prepare reports to communicate outcomes of quality activities
  • responsible for document management systems
  • assure ongoing compliance with quality and industry regulatory requirements

THE RIGHT BACKGROUND

  1. Bachelor’s degree in Computer Science or similar
  2. At least 5 years of manual testing experience
  3. Strong verbal and written communication skills
  4. Strong attention to detail
  5. At least 3 years of testing in a Linux/Unix based environment
  6. Experience with web services testing (REST)
  7. At least 2 years of data testing against a relational database
  8. At least 1-year experience with Git
  9. Possess a QA/Testing Certification

EDUCATION

  • Bachelor’s Degree in Computer Science or Electrical Engineering is required.
  • Master’s Degree in Computer Science or Electrical Engineering is preferred.

 

Cloud9 Technologies LLC values diversity of culture and thought and seeks talented, qualified employees in all its locations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or national law.