Job Description




More than just a job - this is an opportunity to build a meaningful and rewarding career. Join a supportive team, learn from experienced professionals, and develop the skills, knowledge and confidence to thrive in the insurance industry.




The Opportunity:



Looking for a new challenge or a rewarding career move?



We are seeking a Claims Consultant to join our friendly and supportive team in Gawler. This role would suit someone with experience in customer service, administration, insurance, banking, retail leadership, hospitality management or a similar professional environment who is looking to take the next step in their career.



You will manage claims from start to finish, support customers through the claims process, liaise with a range of stakeholders, and develop valuable skills in communication, negotiation and problem-solving.




No insurance experience? No problem. We hire for attitude and train for skill.




What's In It For You?

• Full training, mentoring and ongoing support


• Build a rewarding long-term career in insurance


• Manage your own portfolio of claims


• Learn from experienced industry professionals


• Develop valuable communication and negotiation skills


• Join a supportive team with a fantastic culture


• Career progression opportunities with a global organisation

• Managing claims from lodgment to resolution


• Supporting customers throughout the claims process


• Communicating with customers and stakeholders


• Reviewing claim documentation and policies


• Maintaining accurate records and preparing reports


• Assisting with claim assessments and outcomes

• Strong communication and customer service skills


• Positive attitude and willingness to learn


• Organised with strong attention to detail


• Curious, analytical and solutions-focused


• Resilient and able to manage competing priorities


• Passionate about helping customers