Commercial claims consultant Commercial claims consultant …

Hays Banking
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Competitive
Hays Banking
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Competitive
Hays Banking
See job description for details
This is a fantastic opportunity to manage claims end to end with an established general insurer.
Your new company

Work with the largest general insurance group in Australia and New Zealand. Enjoy excellent perks and a fantastic culture along with learning & development; and career progression opportunities.

Your new role

There are currently multiple permanent opportunities available for Claims Consultants to join a high performing Home and Landlord Property claims team based in Melbourne. The primary purpose of the Claims Consultant role is to manage end to end domestic property claims, post-lodgement within an expected delivery time while exceeding customers' expectations. This is an exciting position that would suit someone who thrives in a high paced, customer focused environment and enjoys working with people. To be successful in these roles commencing on 17 th January 2022 you will be available to work full time hours from 8.30am to 5.00pm from Monday to Friday, with 4 weeks of full-time training provided. These roles do require full flexibility to be able to work both from home and the Melbourne CBD.
  • Manage end to end claims in accordance with service level targets.
  • Liaise with all relevant parties, while providing regular updates on the progress of claims.
  • Perform coverage evaluation, investigation and collate relevant documentation.
  • Provide exceptional customer service and build relationships with all stakeholders.
What you'll need to succeed
  • Proven experience in a customer centred role (essential)
  • Previous experience managing claims (desirable)
  • Well-developed interpersonal skills and clear and professional communicator
  • Ability to build rapport and establish relationships
  • Displays a drive for results and are outcome focused Ability to prioritise and manage time effectively
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2584587
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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