Senior Analyst, Business Process Management (Garradin/Investone systems exp) Senior Analyst, Business Process Management  …

Northern Trust Company
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Competitive
Northern Trust Company
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Competitive
Senior Analyst, Business Process Management (Garradin/Investone systems exp)
Who we are
Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

What we do
Northern Trust's international business has grown dramatically over the last decade. Some of our largest clients are located in Asia and Australia, which represents a rapidly growing client base for the company. Since 1986, we have been serving clients in Asia-Pacific (APAC), including corporate pension funds, investment managers, insurance companies, government agencies, family offices and corporations. Our intricate understanding of the region allows us to provide unique insights and strategic perspectives to our clients. Currently, we have client offices in Beijing, Hong Kong, Melbourne, Singapore, Seoul, Tokyo and Kuala Lumpur.

Summary
As part of the Australian Investment Accounting team, this role provides a key focus on Unit Pricing, Financial Reporting and Tax operations. The Senior Business Process Analyst reviews and analyses operations procedures, and will manage processes and problems to identify areas for improved workflow or automation. You will review workflows to evaluate effectiveness, whilst proposing system changes to improve productivity. Identify and assess skills and needs of staff to implement new system changes; and facilitate the staff's ability to cope with change through appropriate training design.

What you will do
  1. Identifies and assesses skills and needs of staff to implement new system changes; facilitates the staff's ability to cope with change through training.
  2. Assesses and analyses impact of proposed changes on workflow and on staff. Designs and develops documentation to support changes.
  3. Interacts with staff in systems and operations to formulate and implement solutions to improve processing. Identifies impact of changes and processes on staff; facilitates acceptance of change through training and communication.
  4. Reviews documents, existing procedures, and processes and recommends where automation or improved processes can be implemented. Designs/develops new procedures when appropriate.
  5. Investigates and identifies root causes of errors. Re-engineers processes to ensure that client needs are met and efficient processes are in place.
  6. Designs screens and reports to meet skill level needs of staff; designs forms and documents to assist and facilitate workflow.
  7. Determines business requirements; prepares feasibility and cost effectiveness proposals. Develops management information reports regarding the operations of the area.
  8. Writes proposals for system changes and enhancements. Creates and writes procedures for manual workflow or system changes for a work area.
  9. Periodically reviews work for accuracy, and ensure that operations adhere to client specifications. Communicates to staff errors uncovered or processes in need of improvement and directs staff on appropriate action.
  10. Maintains technical knowledge of operations and how operation relates to other areas in the bank.
  11. Provides hands-on-training for new staff and on-going training of experienced staff.

Your Knowledge/Skills
  • In depth knowledge of Unit Pricing, Financial Reporting and Tax operations within an asset servicing business.
  • Knowledge has been acquired through experience in related areas which is required to recommend process improvement.
  • Must have knowledge of Unit Pricing, Financial Reporting and Tax systems and related applications - InvestOne, Garradin, TLM, WWOT Tools, Custody applications and Management Reporting tools.
  • Advanced analytical skills are required to evaluate effectiveness of processes.
  • Negotiation and persuasion skills are required to work with partners and implement changes.
  • Understand the support functions asset servicing businesses rely on - Pricing, Asset Set Up, Account Management, Financial Reporting and Tax
  • Organizational skills are required to develop and monitor project plans.
  • Has worked on projects / new fund launches within an asset servicing business
  • Experience documenting business requirements; preparing feasibility and cost effectiveness proposals
  • Can co-coordinating system and user acceptance testing within an asset servicing business
  • Can collaborate and consult with senior management and key stakeholders.
  • Experience of working with offshore teams.
  • 5-7 years' experience as a business process analyst with a strong knowledge of Unit Pricing, Financial Reporting and Tax operations within an asset servicing business
  • Experience with Invest One and or Garradin systems highly desirable

As of March 31, 2019, Northern Trust Corporation had:
  • $10.9 trillion in assets under custody/administration
  • $8.2 trillion in assets under custody
  • $1.2 trillion in assets under management
  • $122 billion in banking assets

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and ethical companies. Build your career with us and apply today!

  • Want to learn more about our company? Visit northerntrust.com
  • We are a leading global financial institution- Click here to check out our company accolades!

For a private discussion please contact Gez Williams on +61 3 9935 8204.

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