Monitor the performance of relevant external service providers, operational assurance and supporting superannuation compliance activities for Cbus.
Reporting to our Head of Advice & Operations, our Senior Manager, Operations and Super Compliance is a true leadership, relationship-based role. It has several key functions, including monitoring the performance of relevant external service providers, operational assurance and supporting superannuation compliance activities for Cbus.
There’s no such thing as a ‘typical’ day or week, although generally speaking you’ll be focussed on collaboratively managing and monitoring third party provider performance, completing appropriate service provider performance reporting, as required. You’ll work to ensure that appropriate engagement mechanisms are in place and upholding positive relationships with our service providers. With an exceptional eye for detail, you’ll oversee operational quality, assurance and internal support activities, with a key focus on process excellence and continuous improvement practices.
Additionally, you’ll work closely with the Head of Advice & Operations to establish objectives, targets and KPIs for the Operations and Super Compliance function and lead the function to deliver outcomes in line with the objectives, targets and KPIs. As a leadership role, you’ll role model enterprise leadership behaviour and contribute to the development of a culture representative of the values and drivers of Cbus.
We’re looking for a well-seasoned leader, having had in-depth and direct experience in operational management - in a superannuation environment. You’re a natural when it comes to upholding effective stakeholder relationships and monitoring service provider deliverables. Your interpersonal skills are next level – you’ve got the knack to influence and motivate others whilst sharing and imparting your knowledge. Success in this role will be derived from your strong technical knowledge in superannuation, product administration, compliance and regulatory matters. Why Cbus?
You can be part of an award-winning organisation that is genuinely committed to delivering workplace diversity, inclusion and flexible working arrangements as an enabler of our purpose - to act in the best interest of our members and maximise their retirement outcomes.
Like to know more about working with Cbus? Listen to some of our videos with members of the Cbus team on our website. You will also be able to download the full position description from website - www.cbussuper.com.au/about-us/careers. About Cbus
Cbus is one of Australia’s largest industry superannuation funds and the national industry fund for the construction, building, infrastructure and allied industries. Established in 1984, Cbus provides superannuation benefits to over 780,000 members, has assets over $50 billion, and accepts contributions from more than 150,000 employers.
Applications Close: COB 27th November 2020.
Applicants must have current rights to work in Australia Agencies, please note: All Cbus vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will reach out to our preferred agency partners, Thank you.