ATS Operations Coordinator ATS Operations Coordinator …

in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
ATS Operations Coordinator
Amazon Web Services is seeking a highly motivated person to join our Data Center Engineering Operations (DCEO) Team. The group works to support the critical physical infrastructure that supports Amazon Web Services. Specifically, this team directly supports day to day operations staff as the primary technical resource for the Automatic Transfer Switch (ATS) fleet. The position will be focused on overall availability and reliability of redundant power devices. Additionally the candidate must adhere to all safety and security policies and meet all defined service level agreements of the ATS Operations program.

The candidate will assist site engineers and ATS Ops Leads with daily operational tasks that include but are not limited to: root cause analysis on ATS failures, support ATS firmware upgrades, support ATS hardware replacements, support new construction ATS installations, ATS fleet management and uniformity, ATS vendor management, ATS asset auditing and lastly provide metric availability reporting on a weekly basis.

The candidate will not only assist in maintaining a high reliability and performance but also keep operating costs in facilities at a minimum while supporting the ATS program. The ATS Ops Coordinator is the window into the data center front line and will be called upon to provide updates during large-scale events regarding ATS hardware and peripheral hardware.

• Interact and provide support to site operation teams not limited to the following: technical support, data gathering, root cause analysis, and troubleshooting in support of the ATS Ops program
• Perform tasks in support of initiatives/projects related to ATS Program as directed by lead and/or manager
• Lead work groups on small-scale projects with minimal assistance from region lead or manager
• Follow published standard operating procedures, system documentation, and issue tracking entries
• Maintain SLAs through the implementation of proactive detection, event correlation and reporting
• Provide logistics and warehousing support for ATS Ops program
• Update, track, and report ATS backfeed data into ATS Dashboard
• Some travel required

Physical Requirements
All physical requirements are expected with reasonable accommodations
• Walk job sites on uneven terrain
• Work at heights and from ladders
• Regularly lift and/or move up to 20kg and participate in group lifts for 21kg or more
• Coordinate body movements when using tools or equipment
• Reach and stretch to position equipment and fixtures while maintaining balance
• Bend or twist the body into unusual positions while working
• Use hands to manipulate small wires and objects
• Push or pull heavy objects into position
• Work in a noisy environment
• Work at depths, such as under raised floors

Basic Qualifications
Basic Qualifications

• Understanding of and the ability to display basic electrical theory
• 1+ years of relevant work experience in a data center or other critical environment adhering to Service Level Agreements
• 3+ years of experience with: Microsoft Word, Excel, Outlook, PowerPoint & Team collaborative software such as Quip.
• Relevant experience and ability to follow standard operating procedures
• Familiarity with PPE and working in critical spaces

Preferred Qualifications
Preferred Qualifications
• 1+ years experience in warehousing, stocking/inventory & capacity planning
• 2+ years experience in HVAC, Electrical, IT or working in a commercial building environment
• 1+ years experience working with building management systems and/or electrical power monitoring systems
• Associate's degree in applicable engineering field or mechanical or electrical trades
• Electrical or Mechanical Trade license
• Meets/exceeds Amazon's leadership principles requirements for this role
• Meets/exceeds Amazon's functional/technical depth and complexity