Manager Business Lending Performance Optimisation Manager Business Lending Performance Optimisation …

Commonwealth Bank of Australia
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Commonwealth Bank of Australia
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Manager Business Lending Performance Optimisation
  • 12 month Fixed term / secondment opportunity
  • Provide support in optimising processes and embeds operational excellence across aligned business

See yourself in the team

Business Bank (BB) offer a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers.

The Business Lending team supports the full spectrum of business customers' borrowing needs, from small business customers to large mid-market corporates. The Process Performance and Enablement team strives to deliver significant customer and performance improvements across the end to end Business Lending process. This is achieved through designing and implementing process improvement and behaviours changes, from Business Banking centres to Credit Risk and Commercial Lending Operations.

Do work that matters

Reporting to the Senior Manager Business Lending Process Performance, you are dedicated to preparing the business for change and work closely with team members to make process and tool refinements as required.

More specifically you will
  • Lead change management plans associated with the introduction of new tools and initiatives as they are released across the end to end Business Lending process
  • Develop communications for the deployment of tools and initiatives for senior stakeholders through to operational staff
  • Champion change capability development and work closely with the Enablement team to prepare business leaders for their role in supporting their teams through the new initiatives
  • Proactively manage change impacts, risks and issues and escalate to the Enablement Lead as required
  • Work closely with internal teams such as Risk and Technology to ensure adequate approval is sought for process and tool refinements
  • Lead a culture where everybody drives continuous improvement

We want to hear from you if you have
  • Experience in a change management and/or process improvement capacity
  • Demonstrated experience in implementing projects (E2E) or components of larger strategic initiatives
  • Practical experience of change models, frameworks and theories
  • Lean Six Sigma Green Belt certified, Agile Product Owner/ Scrum Master
  • Relevant Business Banking / Lending experience
  • Risk Mindset -All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Advertising End Date: 26/11/2020
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