• Competitive
  • Sydney, New South Wales, Australia
  • Permanent, Full time
  • Citi Australia
  • 17 Mar 18

Senior Merchant Acquiring Relationship Manager - Diners Club Australia

Senior Merchant Acquiring Relationship Manager - Diners Club Australia

  • Primary Location: Australia,New South Wales,Sydney
  • Education: Bachelor's Degree
  • Job Function: Sales
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17079138


  • Citi Australia has been providing financial services to Australian consumers, corporates, institutions and government for more than 30 years, today counting more than 1 million Australians and thousands of corporate and institutional clients as valued customers
  • Diners Club Australia which operates on the Discover network is uniquely positioned in the credit card market to grow and establish itself as a mainstream payments brand in Australia. Diners Club is an important part of the Citi business, providing a robust and market leading commercial payments solution to an array of clients across a number of sectors and we've got ambitious plans to grow! A core part of the growth strategy is to expand our Merchant Acceptance footprint in Australia, which has created an exciting opportunity for a Senior Merchant Manager in the Merchant Acceptance team
  • If you recognise the challenger in you and you're ready to use your Payments, Merchant Acquiring and/or B2B relationship management experience along with business acumen to lead the growth in Merchant Acceptance, then you'll be backed by an innovative team and a collaborative environment at Diners Club Australia
Key accountabilities include:
  • Manage existing net-net acceptance relationships and ongoing engagement to sustain growth momentum
  • Work closely with the product and marketing team to develop a compelling merchant value proposition which is targeted to specific merchant categories
  • Build a robust merchant engagement framework for merchants based on strategic status
  • Work with internal stakeholders to review risk policies to find growth opportunities and manage compliance
  • Reporting to the Head of Merchant Acquiring, you will be integral to the success of this driven, dynamic, high-performing team
  • Potential to lead a growing team of Merchant manager(s)
Skills and experiences required:
  • Strong payments and merchant acquiring knowledge
  • Extensive experience in B2B relationship management with C-suite decision-makers
  • Proven track record of success in a relationship management role
  • Excellent verbal and written communication skills
  • Proven problem solving abilities and negotiation skills
  • Ability to understand financial business drivers and technology needs


  • Tertiary education in related field if preferred however not essential
When you work at Citi, you'll be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and leverage the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi continues to be an Employer of Choice for Women and supports a flexible work environment.

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Sydney, New South Wales, Australia Sydney New South Wales AU