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Redstone Commodity Search are working with an international metals producer looking to hire a Technical Specialist to join the team in China.
Key Responsibilities / Tasks
- To provide pre and after-sale technical support to relevant Chinese aluminium customers/end users with a focus on primary aluminium/casthouse products (billets, foundry alloys, slabs, rod, coil, scrap)
- Contribute to process efficiency and optimisation with strong leadership of product development initiatives
- Ensure quality improvement and technical actions, using knowledge of technical aluminium specifications and metallurgical expertise to improve processes and handle quality issues and claims
- Combine customer-facing interactions/advice with technical ability to improve the overall performance of the sales and marketing team
- Reports into Technical Director
Key Qualifications / Experience
- Minimum of 3 years’ experience in a technical support role with specific expertise on relevant aluminium products (foundry alloys, billets, rod, slab, coil, extrusions, scrap etc.)
- Strong track record of improving aluminium product development efforts and reducing customer complaints through excellent technical customer support
- Extensive background in aluminium metallurgy/technology, with knowledge of specifications and granular details related to aluminium products
- Fluent in Mandarin and English
- Located in Shanghai/Beijing or willing to relocate