Business Process Analyst H/F Business Process Analyst H/F …

in Paris, Ile-de-France, France
Permanent, Full time
Last application, 26 Feb 20
in Paris, Ile-de-France, France
Permanent, Full time
Last application, 26 Feb 20
Business Process Analyst H/F
Murex is a recognized global leader in software development for trading, risk management and processing. Every day banks, asset managers, corporations and utilities, across the world, rely on Murex people and Murex solutions to support their capital markets activities. Our motto "pioneering again" sums it all up: since its creation, Murex has reinvented itself time and again to adapt to capital markets revolutions - each time offering innovative software solutions to the industry.
Over 2200 specialists are located across our 17 offices: Beijing, Beirut, Dubai, Dublin, Hong Kong, London, Luxembourg, Moscow, New York, Paris, Sao Paulo, Santiago, Seoul, Singapore, Sydney, Tokyo, and Toronto .
Our client Services department is actively looking for a talented Business Process Analyst to join our Process Support Evolution team
Client Services' department's main mission comprises of the management of delivery and support on client accounts.
Process support Evolution team is responsible for creating and enhancing methodologies, processes and tools to create synergies within client services and between and the other departments in Murex.
The Senior Business Process Analyst position serves as a liaison between the business (client services) and information systems (team responsible for the maintenance and evolution of internal tools).
As a Senior Business Process Analyst you will contribute actively to trains working in safe framework in order to deliver the above activities :
  • Contribute to the design of new processes, methodologies and tools to optimize operations around client services' department activities
  • Gather requirements from different stakeholders within client services and other departments when need be
  • Follow-up on the development of tools to ensure alignment of business needs (requirements, timeline, budget) with Information systems teams
  • Work on the continuous improvement of existing processes, methodologies and tools
  • Contribute to developing and executing deployment strategies that take into account the different constraints within an initiative / project scope
  • Monitor the deployment of processes and tools in client Services
  • Provide support to client services on team processes, tools and methodologies
  • Put in place and maintain learning resources (documentation, wiki...)
  • Deliver and assist others to deliver learning trainings and workshops
  • Actively promote best practices around processes and tools

You will be led to interact with diverse profiles throughout the company to enable synergies on delivery and support activities as well as interdepartmental collaborations.

JOB requirements

Master degree i.e. either in business, engineering or equivalent
Proven experience (3 - 5 years) in business process analysis including projects, business processes, methodologies, tools
English fluent
Microsoft office - VBA Excel (SQL is a real plus)
Knowledge of a BI tool Qlick sense
Knowledge of a project management tool such as JIRA, or a business process management tool as PEGA
Knowledge of agile methodology and principles
Effective listening and communication skills
Planning and organizational skills
Analytical and problem solving skills
Team player
Methodology and quality driven
Initiative, curiosity and enthusiasm
Ability to work in an international and multicultural environment
Ability to work and keep targets under pressure