ODDO BHF Asset Management is a leading independent Asset Manager in Europe, helping clients to achieve their financial goals. Our client reporting & performance units contribute to this mission by providing right und comprehensible data, analyses and reports at the right time to clients and prospects.
As part of the Global Operations, the manager will lead the standard, regulatory and performance reporting business on a global level (France, Germany and Luxembourg). The Global Head of Reporting & Performance will have to provide coaching and leadership, not only to his direct reports, but also to the overall team of about 15 reporting and performance specialists. To constantly improve the fit to client requirements, the GHRP drives the dialogue with our client facing units (Investment Manager, Sales, Client Service, Marketing, RfP). Along the reporting production chain, the Global Head of Reporting & Performance will proactively partner and collaborate closely with the heads and teams of Data & Provider Management as well as the IT.
Descriptif du poste
1. Dialogue with client facing units:
Drive an ongoing dialogue with our client facing units (PMs, Sales, Client Service, Marketing, RfP) to improve the fit to client requirements. You serve as a consultant to internal and external client queries and negotiate changes to existing reporting standards. You demonstrate a thorough understanding of the client and business unit needs by developing functional and technical requirements as appropriate.
2. Improvement and oversight of day-to-day operations and processes:
You proactively develop, implement, and maintain optimal reporting production. You proactively influence the data supply chain to increase value to existing reports. You establish and perform quality review processes to ensure adherence to internal and external KPIs. When issues arise, you investigate, assess the impact, determine the appropriate resolution, and promptly communicate the resolution with all affected parties.
You independently review processes and work to close existing gaps within the current processes to improve accuracy, relevancy, and efficiency of the client reporting, service processes, and performance measurement and attribution analysis output. You analyze requests to determine the business and technology impacts.
You independently provide direction and leadership on the day-to-day work of the teams, which includes training and coaching, managing workload, setting priorities as business unit needs and data availability shifts. You monitor roles and project assignments within reporting & performance group. You are responsible for recruiting, developing, and retaining talents while building team with focus on timely and accurate output.
3. Project Management:
You regularly lead strategic cross-functional projects by defining objectives, aligning resources, and developing communication plans to senior management; the projects often involve multiple departments globally and directly correlate to increased client satisfaction through faster time to market or reduced costs through process improvement.
Additionally, you routinely participate as a subject matter expert in taskforces and cross-functional projects. You propose and implement practical and efficient solutions, manage the expectations of key stakeholders involved through effective communications, implement solutions, and monitor for success.
Your base location will be Dusseldorf or Paris.
Strong organization, leadership, team building and motivation skills
Strong commitment to high-quality and customer service
Language: English plus German or French native