Head of Capital Markets Operations Frankfurt - Vice President - Frankfurt

  • Competitive
  • Frankfurt am Main, Hessen, Germany Frankfurt am Main Hessen DE
  • Permanent, Full time
  • Goldman Sachs International
  • 17 Mar 18 2018-03-17

See job description for details


Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.


Are you looking to work in a dynamic team in an area which will provide outstanding client experience? The Operations team is seeking professionals who are motivated, ambitious and excited about contributing to our Business and to be part of a team that is responsible for driving change within a demanding and complex environment.


  • Managing and supervising Sales & Middle Office Operations and Client Operations Teams, covering Trade Support, Equity & Fixed Income
  • Close partnership with Sales & Trading on entity control, entity bookings, trade life cycle event management, product approval and general queries
  • Establishing a deep understanding the products and business supported by the team, derivative issuance and lifecycle knowledge
  • Work independently or with team members managing strategic projects and process improvement initiatives to reduce risk and/or improve client service delivery
  • Being first point of contact for Sales and Trading Division & point of escalation for internal clients and external parties
  • Implementing and supervising control structures for Sales and Client Operations
  • Showing ownership on risk assessments and control, BCP Planning, risk audits and reviews; performing RCSA
  • Accountable for front to back risk mitigation outcome, beyond scope of own team processes if required
  • Close partnership with global peers on touchpoints such as processes, risk management, policies & entitlement control - ensuring global consistency within the team and outsourced functions
  • Partnering with exchanges, CSD and clients - establishing a solid relationship and ensuring to be current on new developments
  • Monitoring of KRIs and KPIs, actively driving their achievement
  • Performing firm wide exercises; depth charts, duty reviews and skill set charts
  • Working strategically on STP improvements
  • Driving execution of technology agenda and digitation

  • Prior management experience of a Middle Office / Operations function preferred
  • Strong knowledge of MiFID II, CSDR, EMIR and local German regulations
  • Experience with communicating with different institutional stakeholders
  • Strong English communication skills

  • Drive and Motivation - Successfully handles multiple tasks, takes initiative to improve his/her own performance, works intensely towards extremely challenging goals and persists in the face of obstacles or setbacks
  • Communication Skills - Communicates what is relevant and important in a clear and concise manner and shares information/new ideas with others
  • Teamwork -Strong team player, collaborates with others within and across teams, virtually and onsite
  • Client Focus -Effectively handles difficult requests, builds trusting, long-term relationships with clients and manages client/business expectations as well as being able to view problems through the eyes of the client
  • Business Focus - Understanding of operational workflows
  • Judgment and Problem solving - Thinks ahead, anticipates questions, finds alternative solutions and identifies clear objectives. Sees the big picture and effectively analyses complex issues
  • Creativity & Innovation - Looks for new ways to improve current processes and develop creative solutions that are grounded in reality and have practical value
  • Influencing Outcomes - Presents sound, persuasive rationale for ideas or opinions. Takes a position on issues and influences others' opinions and presents persuasive recommendations

ABOUT GOLDMAN SACHS The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

© The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.