Agile Lead - HSBC Operations, Services and Technology

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 17 Oct 18

Agile Lead - HSBC Operations, Services and Technology

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Agile Lead.

Principal responsibilities

  • Ensures that Agile principles are supported by the relevant Agile practices, and that the practices do not become stale
  • Coaches the team in Agile practices that they have agreed to, for example, Standups, retrospectives, reviews and ensures that they are followed
  • Facilitates Agile and team events as agreed with team
  • Creates a working environment where team members feel safe to raise any form of impediments to them
  • Removes impediments to optimize work throughput of the team
  • Constantly works with the Product Owner and Business Analyst to reprioritize the backlog as and when there are changes in scope or bugs arise or any issues surface
  • Facilitates raising of Risks, Issues, Assumptions and Dependencies and escalating relevant ones through the Project Manager
  • Helps the team update the physical and electronic progress boards
  • Generates and tracks team level metrics and creates visual controls or radiators for them. Communicates these metrics to stakeholders
  • Helps the team focus on continuous improvement, take responsibility for their actions, and mentors team members to become problem solvers for themselves
  • Continually identifies drag on the team's performance, and works with the team or stakeholders to resolve it
  • Identifies and seeks to minimize waste within the team's processes
  • Facilitates ad hoc meetings with stakeholders


Qualifications
Requirements
  • ​Wealth Platform domain knowledge and experience of working on Wealth Platform deployment project is an advantage
  • Candidates with project management PMP and business analysis CBAP is preferred
  • Knowledge of agile methodology and frameworks like Scrum, Kanban, XP, and so on
  • Good skills to coach team how to follow agile scrum, which really works
  • Understand the basic fundamentals of iterative and incremental development
  • Strong knowledge of Scrum theory, rules and practices
  • Knowledge about other methodologies other than Agile Scrum, so that he can explain other methodologies to motivate his team
  • Basic knowledge of software development processes and procedures to understand his team needs
  • Excellent knowledge about Agile techniques and tools, for example, User Stories, Confluence, JIRA
  • Ability to take and understand his commitment to deliver the product on time
  • Knowledge about tasks, backlog tracking, burndown metrics, velocity, user stories and so on
  • Familiar with common development practices, Service oriented environments, and Agile practices
  • Bachelor's degree with major or minor in computer science or a related field, or equivalent experience
  • Qualification in a related business discipline an advantage
  • Extensive relevant working experience, involvement in wealth management or investment IT functions preferred
  • Experience in the areas of retail investment, wealth management, asset management would be an added advantage
  • Prior experience in vendor management, working in a diversified or matrix team structure will be an advantage
  • Excellent analytic or problem solving skills
  • Excellent communication or presentation skills, with the ability to effectively interact with different groups of stakeholders and external vendors
  • Strong team player who also has the ability to work under pressure, independently and proactively
  • Willing to travel and work in PRC and overseas

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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