• Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 2019-03-19

Agile Lead - HSBC Operations, Services and Technology

  • Full time
  • Hong Kong
  • 19 Mar 19

Agile Lead - HSBC Operations, Services and Technology

Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

IT Operations manages the IT infrastructure and supporting services that are critical for HSBC employees and customers, such as cost-efficient hardware, system software, middleware and databases, data centres, voice and data networks, ATMs, desktops and other devices. It employs around 8,500 employees globally and comprises five functions: Client Services, Enterprise Services and Architecture, Data Centre and Service Management, Relationship Management, Project Management and PMO, and Risk and Administration. Collectively, these areas define and deliver HSBC's technology strategy to support the Group's goals.

We are currently seeking a high caliber professional to join our team as Agile Lead .

Principal responsibilities

  • Ensures that Agile principles are supported by the relevant Agile practices, and that the practices do not become stale
  • Coaches the team in Agile practices that they have agreed to. For example, Standups, retrospectives, reviews and ensures that they are followed
  • Facilitates Agile and team events as agreed with team
  • Creates a working environment where team members feel safe to raise any form of impediments to them
  • Removes impediments to optimize work throughput of the team
  • Constantly works with the Product Owner and Business Analyst to reprioritizes the backlog as and when there are changes in scope or bugs arise or any issues surface
  • Facilitates raising of Risks, Issues, Assumptions and Dependencies and escalating relevant ones through the Project Manager
  • Helps the team update the physical and electronic progress boards
  • Generates and tracks team level metrics and creates visual controls or radiators for them.
  • Communicates these metrics to stakeholders
  • Helps the team focus on continuous improvement, take responsibility for their actions, and mentors team members to become problem solvers for themselves
  • Continually identifies drag on the team's performance, and works with the team or stakeholders to resolve it
  • Identifies and seeks to minimize waste within processes of the team
  • Facilitates ad hoc meetings with stakeholders



  • Certified agile or scrum master, or experiences in agile project deliveries.
  • Proven years of experience in IT project management
  • Wealth Management domain knowledge and experience of working on Wealth Management space is an advantage
  • Candidates with project management, PMP, and business analysis, CBAP, is preferred

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.