Application Support - Leading Insurance Firm Application Support - Leading Insurance Firm …

Pinpoint Asia Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Excellent Remuneration
Pinpoint Asia Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Excellent Remuneration
Our client, a leading insurance firm, is looking for an Application Support. Excellent remuneration.

Job Role:

  • Responsible for the internal agency and customer-facing mobile apps 
  • Carry out incident management procedures, manage daily production problems; ensure effective and timely resolution and communications to the user.
  • Control failures and ensure satisfactory performance and operation of the systems by monitoring the performance⁄ operation, quickly address any issues.
  • Bring together with different tech supporting teams during critical incidents and for preventative action planning.
  • Conduct System QA Testing and assist in UAT; perform deployment or upgrade of mission-critical applications and systems.
  • Provide on-call support as part of a rotational schedule to support the needs of the business after office hours.

Job Requirement:

  • At least 5 years of experience supporting a financial workplace environment.
  • Application support knowledge from insurance firms is a plus
  • Technical understanding of mobile apps, application server, database, network, cloud
  • Experience in working in an environment needing both end-user communication as well as technical team communication
  • Self-motivated, able to work under pressure
  • Experience in incident management, helpdesk support

If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Kevin Leung at resume@) and put Application Support - Leading Insurance Firm in the subject header.

Data provided is for recruitment purposes only.


Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. 

Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations.

To see all our open jobs please reach out to us at

We are also seeking top-calibre candidates for the following exciting roles:
1) Network And Security Architect - Financial Platform
2) Tech Modernization and Transformation Director - Life Insurance Group
3) Head of Innovation and Transformation - Fast Growing Financial Grou