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Application Support Specialist (.NET)

Cognizant
Hong Kong
Posted about 7 hours ago Permanent Competitive
Application Support Specialist (.NET)
Key Responsibilities:
  • Responsible to work on incident problem and service request as part of application maintenance
  • Adhere to the expected service levels complying with service metrics such as Response and Resolution times
  • Work on minor to medium enhancement tickets in .Net applications
  • Manage and deliver scheduled application tasks
Role requirements:
  • Previous working experience in application support environment using C#, Asp.Net
  • Knowledge on My SQL, MS Access and general understanding of the ITIL Framework
  • Experience in API, Web Service & VB6 is an advantage
  • Experience in using ticketing system and hands-on with the workflow from initiation and closure of P1 to P4 support ticket
  • Ready to work in shift & on call support for emergency issue
  • Solid analytical and problem-solving skills


Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Apr 21 2022

About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Job ID  COGNGLOBAL00047313691
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