Assistant Anti Fraud Manager / Anti Fraud Manager Assistant Anti Fraud Manager / Anti Fraud Manager …

Bank Of China (Hong Kong) Limited
in Hong Kong
Permanent, Full time
Last application, 19 Nov 21
Competitive
Bank Of China (Hong Kong) Limited
in Hong Kong
Permanent, Full time
Last application, 19 Nov 21
Competitive
Assistant Anti Fraud Manager / Anti Fraud Manager
Responsibilities:
  • Conduct credit card fraud investigation and prepare investigation report.
  • Assist in the handling of personal banking related fraud cases, such as e-banking fraud and over-the-counter fraud cases.
  • Support transaction monitoring team to follow up suspicious transactions alert actions from monitoring systems including e-banking and credit card systems in proper manner. Action includes but not limited to customer authentication, transaction blocking and account freezing .
  • Analyze fraud trend to formulate measures, such as parameters setting, customer education and frontline staff training program to mitigate apparent fraud risk.
  • Ensure bank's policies and procedures are in compliance with regulatory requirements
  • Perform other tasks and instructions assigned by the Head of Anti-Fraud Management or senior management
Requirements:
  • Bachelor Degree is preferable.
  • Experience in banking industries is preferable.
  • Be able to handle multi-tasks independently.
  • Excellent interpersonal and communications skills
  • Good command of both verbal and written English and Chinese


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