Assistant Manager/ Manager – Policy Service Department (Business Analysis)

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • China Life Insurance (Overseas) Co Ltd
  • 07 Nov 17 2017-11-07

China Life Insurance (Overseas) Company Limited is a company that is wholly owned by China Life Insurance Group Company, functioned as promoting Group’s business development overseas, with branches in Hong Kong and Macau. To cope with our business growth, we are inviting high caliber professionals to join our Hong Kong Branch for the following positions:

Responsibilities

  • Responsible for leading and coordinating BAU system enhancement activities to meet business priorities;  
  • Assist department head in driving initiatives to uplift operations efficiency and customer experience with application of digital strategy;  
  • Responsible for the business analysis, requirement gathering, scoping, documentation and function specification review to ensure business objectives are aligned;
  • Collaborate with different stakeholders, including cross department users, IT, vendors to ensure smooth delivery of enhancements and projects within budget and project timeline;
  • Coordinate and assist in UAT activities such as preparation of test plan, test cases, pre-UAT quality check, monitoring of bug fixing, retest progress, UAT reports and post implementation monitoring.

Requirements

  • Degree holder (Business, Project Management, Information Systems or related disciplines preferred);
  • Minimum 6 years of working experience in life insurance company operations functions with at least 3 years BA experience in policy servicing;
  • Highly organized self-starter, with the ability to lead multiple projects to meet tight deadlines and capable to work in a fast paced environment;
  • Good command of spoken and written English and Chinese (including basic Putonghua);
  • Good Excel and data analytical skill;
  • Qualification in PMP, CBAP, Lean Six Sigma Green Belt or FLMI preferred with agile experience;
  • Candidates with less experience will be considered as Assistant Manager.