Assistant Manager (Network Infrastructure) - IT Operations Department

  • Negotiable
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • Chong Hing Bank
  • 15 Sep 18 2018-09-15

Assistant Manager (Network Infrastructure) - IT Operations Department

We are a well established and listed local commercial bank in Hong Kong, a member of Yuexiu Group, which is a state-owned enterprise group with the largest assets and leading performance in overall economic efficiency in Guangzhou, having total assets nearly RMB 420 billion as at the end of 2016. We are committed to actively expanding our business development in both Hong Kong and Mainland. To cope with our rapid growth, we are now inviting high caliber candidates to join us and pursue for success.

 

Responsibilities

  • Manage the helpdesk service team to provide support services on end-user workplace services (i.e. desktop, mobile device, printer and other equipment), branches services (i.e. ATM, Teller, CCTV, Passbook Printer) and the underlying bank wide integrated TCP/IP network infrastructure
  • Assist the network infrastructure and security team to provide quality 7 x 24 (on call basis) administrative and support service including performance, availability & capacity management, problem and incident management, change management, etc. covering overseas and mainland China
  • Develop and establish standards, policies, processes and procedures related to the infrastructure of supported areas. Conduct regular review to ensure its’ completeness, effectiveness and compliance to regulatory requirements
  • Perform infrastructure products or related tools evaluation and conduct regular health check and monitor all IT systems
  • Prepare regular progress reports timely on problems and performance issue to management
  • Perform vendor and project management
  • Ad hoc duties as assigned

Requirements

  • University graduate in Computer Science or Information Technology related disciplines
  • Minimum 8 years of working experience in infrastructure administration and support, preferably in financial institution
  • CCNA Qualification is required
  • Familiar with the platform/systems such as LAN & WAN, Telephony Systems, Monitoring Tools and Security Products (e.g. Cisco devices, PABX, WFO, Checkpoint Firewall, Palo Alto Firewall)
  • Vendor management on desk-side support is preferable
  • Self-initiated, ability to work independently and under pressure with integrity
  • Positive attitude with high sense of responsibility and can-do spirits
  • Good analytical & communication skills, and be able to motivate the team
  • Good writing skills in English and Chinese

 

We offer competitive remuneration package and promising career opportunities to the successful candidates.  Interested parties, please send full resume with current & expected salary and the date of availability to The HR Division, G.P.O. Box 2535, HK, or by email: jobs@chbank.com, or by clicking Apply. Please quote reference on your application.

Information provided will be treated in strict confidence and only be used for recruitment purposes.

                                                                                                                        越秀集團成員A Member of Yuexiu Group