Assistant Vice President, Investment Operations

  • Negotiable
  • Hong Kong
  • Permanent, Full time
  • China CITIC Bank International Limited
  • 10 Dec 17 2017-12-10

Manage the daily operations of investment products, including unit trust and corporate actions

Key Responsibilities

•Lead a team to manage related settlement and corporate action tasks in a timely manner according to clients’ instruction and the regulatory requirements/internal guidelines as stipulated in the procedure manual

•Work closely with stakeholders to deliver quality client services
•Monitor the team’s productivity and capacity to cope with volume surges
•Handle customers’ complaints and incidents and provide suggestion and resolution to resolve dispute cases
•Fulfill and adhere to Audit, regulatory and legislative requirements
•Take up other ad hoc tasks and lead different projects as assigned
•Ensure proper risk management control of daily operational tasks, resolve business problems and report irregular items
•Develop procedure manual or controls to avoid operational risk and financial loss

Requirements
•University Degree holder or above
•Minimum  8 years of solid operational experience of investment product
•Mature, independent, proactive and detail-minded
•Proficient in MS Office
•Good command of both written and spoken English and Chinese (including Putonghua)