Associate Director, Business Risk and Control Management - Global Banking and Markets Client Operations

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • HSBC
  • 19 Aug 18 2018-08-19

Associate Director, Business Risk and Control Management - Global Banking and Markets Client Operations

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Our sector-focused Banking relationship managers provide a single coverage point for multi-national clients. With our global capabilities and footprint, vast expertise and local knowledge, our Banking teams connect clients to the products and services that meet their global financial needs.

We are currently seeking a high caliber professional to join our team as Associate Director, Business Risk and Control Management .

Principal responsibilities

  • Lead, maintain and evolve the CCO Process and Controls discipline and operational risk program for Client Operations ASP.
  • Enable ongoing improvements in Client Operations control environment via the performing of routine CTRs (controls testing reviews) and focused & robust ICRs (internal control reviews) of areas of operational concern to ensure gaps and weaknesses are identified then addressed with integrity
  • Risk Advisory & Conduct: Providing an advisory capability to assist the business in the determination, assessment of inherent Risk and necessary controls, Conduct and its subsequent potential impact across the Business.
  • 2nd/ 3rd LoD Review: Facilitate the coordination of 2nd / 3rd LoD reviews to ensure appropriate engagement of interested parties and subsequent management/ challenge of identified Risk Issues
  • Policy, Reg and ORMF Implementation: Ability to challenge the Line in sustainably embedding Policy and the Operational Risk Management Framework ensuring that appropriate supporting evidence is obtainable.
  • Risk Profile Management: Partnering the Business in the management of Day to Day risk within our front to back RCA's provisioning expertise to provide effective/credible challenge and support within the 1st LoD
  • Event Management: Support the
    Business in the identification, analysis, root cause investigation, documentation, identification of remediation and subsequent tracking through our Operational Risk system.
  • Process and Control: Responsible for undertaking reviews and special investigations to provide further analysis into process & control concerns, in order to provide assurance to management that GBM Client Operations ASP's control environment is well designed & operating effectively, with activities appropriately monitored, or to remediate and enhance where not.


  • Experience in Risk and Controls experience ideally within an Operations environment and be fluent in spoken and written English.
  • Experience of working for/with Audit would be an advantage.
  • The successful candidate will be a practical, diplomatic, and broad-based professional. Excellent organizational skills with attention to detail combined with the ability to take complete ownership of issues and initiatives , work independently with confidence and delivering to deadlines in line with expectations is critically important.
  • The successful candidate will be analytical, highly adept at multi-tasking, and be able to confidently interface with individuals in all departments and at all levels of the functions.
  • The candidate will need to quickly gain the trust & respect of those they needs to closely interact with, but will also need at times, to be firm in challenging or pushing back in order to ensure an integral & robust operational discipline is maintained. With a focus on the control environment, there will be a need for increased levels of controls testing, risk monitoring and regional oversight

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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