Associate Director, Client Operations & On-boarding

  • HK$1m - HK$1.2m base
  • Hong Kong
  • Permanent, Full time
  • Aquis Search , EA Licence No: 16S8125
  • 15 Feb 18 2018-02-15

A global investment bank is looking for an Associate Director in Client Operations & On-boarding to lead the team and to effectively manage the client related service which covers initial client on-boarding, new entity and product on-boarding, ongoing maintenance, review & renewals and client & entity exit.

Responsibilities:

  • Improve overall customer experience and reduce turnaround time on client on-boarding and new product sales opportunities
  • Lead the team to continue client review and update of client information
  • Partner directly with relationship managers, product sales and deal team by acting as an enabler of getting client relationship established
  • Protect the bank from engaging in relationship with clients outside of reputational risk and financial crime risk profile
  • Stakeholder in rolling out a global AML policy and improving operational effectiveness and control

Requirements:

  • Effective stakeholder relationships at regional corporate and product and sales levels
  • Proven leadership in managing a large team of 30 people and team building capabilities
  • Strong strategic planning and execution skills
  • Outstanding written and verbal communication skills in English

Interested parties, please apply or email your CV to Jessie Lam on jessielam@aquissearch.com for a confidential discussion.