Associate Director, Sales Governance and Risk Analysis

  • Negotiable
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • Standard Chartered Bank Hong Kong
  • 17 Jun 18 2018-06-17

Please refer to detailed JD

We are currently looking for Associate Director, Sales Governance and Risk Analysis, Sales Surveillance, CEPG. Key responsibility include:

* Conduct sales governance review including mystery shopping and call back / call monitoring to achieve better control environment in the sales process
* Hold mystery shopping panel to review mystery shopping cases.
* Work with Wealth Management team and perform surveillance on sales activities.
* Design and compute the risk and conduct related metrics in sales incentives scorecard
* Handle registration and maintenance process for branch staff registered with HKMA as a Relevant Individual (RI) or IARB as a Technical Representative (TR)



* Ensure adequate capacity and succession plans are in place.
* Raise the bar on conducts through continuous coaching.
* Improve staff engagement and communication through participating in sales and branch training

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