Associate, Merchant Onboarding - Terminal & System Support Associate, Merchant Onboarding - Terminal & System  …

DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Associate, Merchant Onboarding - Terminal & System Support
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
  • To oversee the below merchant acquiring business operation functions:
    • Terminal Installation & maintenance
    • Merchant stationery delivery
    • UAT support to new project, card association compliance as well as terminal software enhancement
  • To look for opportunity to improve either in process redesign, streamlining and / or through system automation.
  • Prepare relevant MIS reports and update DWOR.
  • Responsible for Team Management eg. provide training and staff performance review for team memebers

Requirements
  • Degree holder preferable
  • Have operation experience and understand on Merchant Acquiring business operations
  • Have at least 2 years in supervising a small operation team of 5 teammates
  • Have project experience on improving production capability on a continuous basis

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
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