Branch Network Manager - Branch Management Department

  • Negotiable
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • Chong Hing Bank
  • 14 Sep 18 2018-09-14

Branch Network Manager - Branch Management Department

We are a well established and listed local commercial bank in Hong Kong, a member of Yuexiu Group, which is a state-owned enterprise group with the largest assets and leading performance in overall economic efficiency in Guangzhou, having total assets nearly RMB 420 billion as at the end of 2016. We are committed to actively expanding our business development in both Hong Kong and Mainland. To cope with our rapid growth, we are now inviting high caliber candidates to join us and pursue for success.



  • Lead a team to supervise the branch operation staff to ensure all procedures were executed in compliance with the Bank standard and the regulatory requirements
  • Coach and supervise the branch operation staff to ensure smooth and efficient day-to-day operations with emphasis on quality services
  • Produce documentations on operation procedures and guidelines
  • Optimize workflow of the supervised business routine so as to enhance operation efficiency and cost effectiveness through workflow streamlining and system enhancement
  • Formulate and execute action plan regarding rectifications/improvements when there is comment/advice from regulatory bodies
  • Participate in branch related projects, review user requirements, functional specification, test plan and conduct User Acceptance Test and maintain quality control on deliverables
  • Coordinate, manage and resolve problems during different stages from project initiation to its implementation
  • Prepare and deliver training to frontlines before product/system rolled out
  • Provide production supports to frontlines and answered post-launch user enquires
  • Negotiate with relevant parties, manage end-to-end processing procedures and closely work with various internal and external parties
  • Lead or assist on ad hoc duties/tasks as and when required


  • University degree preferred
  • Possesses more than 10 years of solid experience in Retail Banking Branch Operations
  • Presentable with strong communication, management and problem solving skills
  • Self-initiative, able to work under pressure, good time management
  • Good command of written and spoken English and Chinese, including Putonghua
  • Proficiency in MS Office applications and Chinese Word Processing


We offer competitive remuneration package and promising career opportunities to the successful candidates.  Interested parties, please send full resume with current & expected salary and the date of availability to The HR Division, G.P.O. Box 2535, HK, or by email:, or by clicking Apply. Please quote reference on your application.

Information provided will be treated in strict confidence and only be used for recruitment purposes.

                                                                                                                        越秀集團成員A Member of Yuexiu Group