Business Analyst Business Analyst …

Cognizant
in Hong Kong
Permanent, Full time
Last application, 08 Jan 22
Competitive
Cognizant
in Hong Kong
Permanent, Full time
Last application, 08 Jan 22
Competitive
Business Analyst
Business Analyst
Key Responsibilities

  • Releases and go live support
    • Log all IT issues into JIRA and prioritization of the IT issues to be solved for the next releases
    • UAT: Organize, coordinate and participate to the UAT: 5 releases scheduled in 2022
    • Support sites and teams for post-production incident - Understand issues, raise JIRA request, liaise with Central Fenergo IT team to prioritize their resolution. The actual support is managed by Application Production Support team in Mumbai but the coordination of is expected to be heavier in 2022
    • Post-production support

  • Governance & change management
    • Maintain the Governance for APAC (prepare slides, chair meetings, maintain APAC champions community etc.)
    • Liaise with Central and APAC stakeholders on various queries (understand KPI, issues etc.)
    • Project manage the deployment of Fenergo for JP, KR & TW securities (training of Front Office) and Indonesia (training of Front Office, CLM and Compliance)
    • Weekly follow-up of the production KPIs

  • Business analysis to resolve issues:
    • Assist in analyzing issues that preventing a full usage / ramp up of the tool
    • Proposition of option to remediate them
    • Follow up resolution

Technical and Behavioral Competencies / Specific Qualifications (if required)

Technical and Behavioral Competencies
  • IT: Fenergo, Jira, CRDS, MAOS
  • CIB Organization knowledge: Client Management, KYC, Funds management, Multisite KYC
  • Methodology: UAT, BA, Change management


Qualifications and Experience
  • University qualification with IT Major
  • French language is a plus


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