Business Analyst (Digital New Business) Business Analyst (Digital New Business) …

Prudential Hong Kong Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 26 May 20
Competitive
Prudential Hong Kong Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 26 May 20
Competitive
Business Analyst (Digital New Business)
At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone's ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what's happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

•\tProvide business analytical support and assist in identifying areas for improvement for the end-to-end new business process
•\tDefine user requirement and participate in user acceptance test planning & execution for a variety of point of sales applications and underwriting backend system enhancements
•\tProvide support to agency on eSubmission, Chatbot and New Business digital platforms during the sales process.

Job responsibilities:

  • Analyze and identify improvement opportunities to streamline end-to-end new business workflow, from submission to contract delivery
  • Assist project manager & business users to define system testing scope and scenarios, prepare test cases and expected outcomes
  • Document functional requirements for system implementation and operation
  • Monitor & execute user acceptance test and furnish the testing results to both IT and business users for rectification / verification
  • Provide support to agency on eSubmission, Chatbot and New Business digital platforms during the sales process.


Job requirements:

  • Degree holder in any discipline
  • Minimum 1 year of relevant experience
  • Good knowledge of life insurance operations
  • Good analytical and problem-solving skills
  • Good negotiation and communication skills
  • Good command in written and spoken English and Chinese
  • Familiar with Microsoft Office (including Excel, PowerPoint, MS project, Access, Visio)


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