Business Analyst Lead - F.I. - 40-45k

  • Negotiable
  • Hong Kong
  • Permanent, Full time
  • Robert Half Hong Kong
  • 29 Jan 18 2018-01-29

A World-renowned Financial Institute is looking for a Business Analyst Lead to join their digital transformation team to work on Health Claim Transformation Project.

The Company

Our client is a leading world-renowned financial services firm providing a wide range of financial products. Their new one-of-a-kind Google-like building is an ideal place for technology enthusiasts to work on regional development projects.

They are looking for an experienced Business Analyst to lead the BA team to work on a list of Health Claim Digital Transformation projects. Qualified candidates are expected to have project experience/knowledge in insurance health claim projects.

The Role

  • Act as a liaison between different department end-users and IT Application Teams and / or Business Analysts Teams in order to deliver solutions and meet Company's strategy and directions
  • Develop processes and procedures to gains efficiencies in service delivery, provide quality customer service, and ensure programs align with strategy directions and requirements
  • Coach and develop team members in professional standard to gain business and technical knowledge
  • Meeting with business functions owner and users to understand business requirement, gather and analysis information and to provide business solutions (include system / application enhancement, process automation and business process improvement etc. ) for the delivery of excellent customer service
  • Review & Approve users requirements and functional specification from business perspective and operational process
  • Assist business users to define User Acceptance Test (UAT) and Implementation Verification Test (IVT) in line with quality and project governance processes
  • Build up and maintain production control and health check process
  • Establish and maintain the operating procedure manual
  • Analyze complex production problems. Implement appropriate short term and long term solutions. Reinforce proper internal control plus quality assurance measure
  • Implement and formulate solution to automate data extraction / workflow / functions for internal and client report
  • Assists in project and resources planning
  • Other ad hoc project tasks as assigned


  • Lead Business Analyst team
  • Provide business analysis service and/or process review to support business initiatives/product implementation/project execution and/or operations production system related issues
  • Collect, analyse and document business needs and requirements in Business Requirement Specification on health area
  • Review IT documents to ensure alignment of understanding of requirements between business end users and IT
  • Conduct feasibility study and/or gap analysis
  • Evaluate solution in terms of cost, timeline and quality (fit-for purpose)
  • Execute user acceptance testing including test planning, test case preparation/creation and execution
  • Prepare training materials and conduct training to end users
  • Conduct deployment verification test and implementation verification test
  • Provide post implementation support to end user immediately after system enhancement
  • Assist in project coordination and administrative tasks on needed basis

Your Profile

  • Degree holder or above in Business, Information Systems or related disciplines
  • Over 6 years working experience in insurance or financial sectors with at least 3 years solid project management experience and business analysis experience
  • Previous experience in leading Business Analysts team
  • Previous work/project experience/knowledge in insurance health/claiming systems
  • Experience in production support is a plus
  • Broad knowledge of financial services and/or insurance industry desirable
  • Proven strong project management and/ or business analysis skills
  • Excellent communication skills to different groups of people at different levels
  • Excellent interpersonal and negotiation skills
  • Excellent leadership qualities and problem solving skills
  • Good command of both written and spoken English and Chinese

Apply Today

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