Business Support Analyst (i-bank), Contract Business Support Analyst (i-bank), Contract …

Morgan McKinley
in Hong Kong
Contract, Full time
Last application, 25 Jul 21
Competitive
Morgan McKinley
in Hong Kong
Contract, Full time
Last application, 25 Jul 21
Competitive
Business Support Analyst (i-bank), Contract
An investment bank is looking for a Business Support Analyst to provide support to users group including operations, compliance, finance, risk management and middle office teams.

An investment bank is looking for a Business Support Analyst to provide support to users group including operations, compliance, finance, risk management and middle office teams. You will be a suitable candidate if you have previous experience in supporting production system and back office settlement system, with knowledge in equity or financial product with high desire to move into investment banking.

Responsibilities
  • Provide first and second line application support to operations, compliance, finance, risk management and middle office teams
  • Work with user departments for requirement gathering on BAU enhancement or project work
  • Maintain high performance and availability of production environment
  • Liaise with users to ensure that operational issues are resolved on a timely basis and that correct actions are taken
  • Manage incident troubleshooting, resolution and reporting
  • Manage vendor on support and system enhancements
  • Work with infrastructure team on capacity planning and effective system monitoring
  • Coordinate with infrastructure, development teams and vendors on system implementation, release and deployment
  • Conduct testing, provide UAT support and handle production rollout
  • Comply with applicable IT policies and procedures in daily work
Requirements
  • University graduate with minimum of 5 years working experience in investment banking environment
  • Previous experience in supporting production systems is a must
  • Experience in supporting back office settlement system. SunSystems Accounting, Reconciliation is an advantage
  • Strong knowledge and skills in database query including Oracle, Sybase and MSSQL
  • Strong knowledge in Unix, Linux and Windows platforms
  • Strong Microsoft Excel-VBA knowledge is a plus
  • Excellent communication skills in English (verbal and written)
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